(New York) To combat the saturation of certain tourist sites particularly popular with vacationers, Airbnb unveiled a new feature on Wednesday encouraging its users to search by type of trip rather than by destination.
The goal is to encourage consumers to look elsewhere than in the most crowded places, such as Venice, Paris or major American cities, explained officials of the platform.
Aspiring travelers can usually search for their stay by choosing a destination from a search bar and selecting dates. However, vacationers opt, most of the time, for the same destinations, notes Airbnb.
The platform will now offer them a wide range of categories like “beach”, “national parks” or “iconic city” and several destinations will appear, at various prices, in various countries.
Over 4 million rentals have already been assigned one or more categories with more to come.
Users will still be able to search by destination, but the new option provides an alternative to direct demand away from oversold locations, chief executive Brian Chesky said in a press briefing.
“We found out that everyone was going to the same places. They hit Las Vegas, Orlando, Miami, Rome, Los Angeles and New York,” he pointed out.
“We try to spread everyone out to as many locations and dates as possible,” Chesky added, noting that flexible vacationers may be offered less popular dates.
This move benefits Airbnb, but also “mitigates some of the problem of overtourism,” he said.
“Overtourism is not the consequence of too many people traveling the world […], but the consequence of too many people going to the same places at the same time,” the official added.
Airbnb will also offer a new option, called “Split Stays”, allowing you to split your stay into several places with similar characteristics when availability for a given period is limited. This feature will be available for skiing, surfing, camping and national parks categories.
The platform will also give its users up to 3 days, instead of 24 hours currently, to request a change of rental or a refund if the place does not match the description.