“We are entering a new era where we will experience a major change in the way of working,” says Stéphane Rochereau, partner at Brio Conseils. “It will be an opportunity to mold a new way of working, probably the opportunity of a lifetime for managers,” he says. The idea of ​​having to deal with big changes, however, risks creating a lot of anxiety among employees, and managers must be well aware of this. First, keeping in mind that this is a completely new experience, and that many adjustments will be necessary, on both sides. “Managers need to tackle this challenge like they did remote work. It was a huge change, and they were able to adapt to it,” he notes.

To ensure a good feedback in person, first survey your employees on how they see the thing, strongly recommends to managers Geneviève Desmarais, president and founder of the specialized consulting firm Rosalys.

“You’ll have to be flexible, but don’t leave anything to improvisation,” she says. Hybrid mode may well be the most frequently used formula in the future. You will need to be clear about office attendance and virtual work. “Explain to your people what each is for,” she says. Essentially, face-to-face time must be reserved for meetings, to take stock of the files. “All in all, think carefully about the effects of going back to the office before you actually start it,” she says.

“You have to get used to the idea that the workplace will never be the same again,” says Stéphane Rochereau. We will no longer return to the situation we knew before the pandemic. We’re in hybrid mode now, and it’s here for good. Even that many ways of doing things will remain 100% virtual, according to him. Managers need to understand this and adapt. But they must be well aware that it will be difficult for many employees to adapt to the new ways of doing things. “They will have to listen to their employees and be understanding,” says Stéphane Rochereau. The agenda needs to be redone, and it will not be easy, both for managers and for all staff. “And all this must be done by avoiding the temptation to want to go back,” insists the Brio consultant.

In many ways, the pandemic has proven to be a good opportunity for managers to demonstrate their ability to deal with change. They must now trust themselves and believe in their ability to face the new changes. To face the new challenges that the reorganization of work will pose, the manager must also take care of himself and not hide that he will also have his own difficulties to overcome. “Even he could feel at times that he lacks oxygen,” says Stéphane Rochereau. “He then has to recharge himself by getting the coaching he needs, and above all, not presenting himself as the superhero who can fix everything by himself,” he believes.



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